Onsite Pool Equipment Repair

Onsite Pool equipment repairs are what we do, so relax……….We’ve got you.

Onsite Equipment Check & Test Service

Need an onsite pool equipment repair check?  If you have something wrong with your pool filtration equipment but your not sure what it is?   Well, at Platinum Pool Care we have an entire service team dedicated to fault finding issues with your pool equipment.  We charge a standard fee of $110.00 including GST for our onsite pool equipment repair service to send out one of our team to help you identify and isolate any issues with your pool equipment fast.  Our onsite pool equipment  repair technicians are experienced in all types of pool faults and function.

Platinum Mobile Pool Equipment Repairs…. There is no need to replace your existing pool equipment when something goes wrong.  Most of the time Repairing ypur faulty pool pump, chlorinator or filter is the best option. So before you replace book in a pool equipment check and we will work out what’s needed to repair it, then let you know.  Over the course of any year we are constantly repairing all sorts of pool equipment not just in the swimming season…..but all year round!  If you do encounter an issue with your pool pump, salt chlorinator, pool light or pool filter function,  it’s best to get onto it as once the sun comes out the swimming pool industry professionals quickly become few and far between.

Below is some information on a few reasons why you may need our onsite repair / inspection services. 

Ah, pool maintenance – the unsung hero of every crystal-clear oasis. Without proper regular pool cleaning & upkeep, even the most pristine pools can quickly turn into a murky mess.

That’s where we come in. Our comprehensive pool maintenance services are designed to keep your pool in peak condition, ensuring optimal water quality, balanced pool water chemistry, and smooth operation year-round.

Because let’s face it, nobody wants to swim in a pool that’s more green than blue!

Pool Pump Repairs

Why is my pool pump not pumping properly?

  1. One of the common causes for low water flow from your pool pump is not cleaning your baskets regularly can cause your baskets to split which can cause debris lodge in the pool pump impeller.
  2. Also not putting your pump lid back on properly after cleaning your pump basket may cause flow issues from your pool pump.  If the problem persists then it is best to get a professional onsite to inspect the cause of the issue.

Has your pool pump stopped working?

If you pump has stopped working it may not be a pump problem.,,,,,,,

  1. It could be a chlorinator power / timer issue or a general power issue.
  2. This may also be the result of a faulty motor or thermal overtemp issues which will require liscenced repair support.

In either case it is best to check if the pump has power and work your way forward from there.

If your pump is humming and just won’t start after you have ensured the pump is getting power it is best you have it looked at by a professional.

Is your pool pump not priming?

If your pool pump is not priming it may be because…….

  1. Your impeller has developed a blockage.
  2. your pump lid is not secured properly
  3. you have another site or pump related issue which needs to be rectified.

It is best to check the above mentioned things and try to prime your pump three to four times and if the issue still persist then call a pool pump specialist.

Don’t risk damaging your pool pump more by continually trying to prime your pump as you may cause extra damage to external and internal pump components.

So your still not sure?……. Well you have options, you can bring your  pool pump in-store for us to inspect and provide a detailed pool pump repair quote  or we can come to you!

So if you would like a qualified and experienced pool technician to see what’s up……….. just Get in touch and book in one of our onsite pool pump repair services

Either way check out all the options by clicking the more inf button below. 

Chlorinator Repair

No Chlorine in your pool?  Just because your pool has no chlorine it doesn’t mean your chlorinator is not working.  This is usually presumed by under qualified retail staff with limited training and experience.

There are many reasons why there may be no chlorine in your pool including:-

  • Improper water chemistry (Eg. stabiliser in the water during summer or High phosphate levels).
  • Lack of pool equipment maintenance ( Low water flow causing your flow sensor to disengage and shut your chlorine production down).

So your still not sure?……. Well you have options, you can bring your chlorinator in-store for us to inspect and provide a detailed chlorinator repair quote  or we can come to you!

So if you would like a qualified and experienced pool technician to see what’s up……….. just Get in touch and book in one of our onsite chlorinator repair services

Either way check out all the options by clicking the more inf button below. 

Pool Filter Repair

Can’t clear your pool up?  If your pool is not sparkling like it used to then there may be an underlying reason.  Poor water clarity is usually caused by a chemical deficiency of some kind (usually low chlorine).  Get you water checked to make sure your levels are ok.  If the issue persists then you may have an issue with your pool filter.

What to do:-

  • Try cleaning your cartridge filter elements or backwashing your sand filter.
  • Check to make sure there isn’t excessive filter pressure (If you pool pressure gauge that works).
  • Check to see if there is water is bypassing the filtration media (Filter sand/ glass or cartridge element).

So your still not sure?……. As it’s usually a little hard to bring your pool filter in for us to inspect you may be able to bring in the broken part or a photo / video of your pool filter and the issue that you are having.  Failing that we can come to you!

If you have done all the above then your next best move is to get a qualified technician for an onsite pool filter repair service to fault find the issue.

So if you would like a qualified and experienced pool technician to see what’s up……….. just Get in touch and book in one of our onsite pool equipment repair services. 

Either way check out all the options by clicking the more inf button below. 

Robotic Pool Cleaner Repairs

Has your robotic Pool Cleaner stopped again?   Sick of seeing error codes show up either all the time or intermittently?  You shouldn’t have to work so hard to make sure your robotic pool cleaner is doing it’s job, seems counter productive right? There are many reasons why your Robot Cleaner has stopped workin correctly or at all including:- Improper water chemistry (Eg. High Chlorine levels and high PH level). Lack of general maintenance (Debris stuck in the impellor, Baskets / bag not being cleaned properly or often enough). So your still not sure……. Well you have options, you can bring your Robotic Pool Cleaner in-store for us to inspect or we can come to you!  We will provide a detailed repair quote by a qualified and experienced pool technician so if this sound like the best option for you……….. just Get in touch.

Platinum Pool Care provide all types of onsite pool maintenance / pool repair and pool cleaning services.  All these services usually start with this Onsite Equipment Check & Test Service inspection / quote service as the first step to rectifying your swimming pool equipment problems.